Privacy Policy



This Privacy Policy is applicable to Elevin Elevin Brand Agency (“Company”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). 

The Company is committed to providing safe websites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other websites; note that this Privacy Policy applies only to our Sites and not to websites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. 

These links to third-party websites are provided as a convenience and are for informational purposes only. The Company does not endorse and is not responsible for these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgment and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.


Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms, and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest, or to resolve complaints or concerns.


Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.


With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by email request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.


The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


The Company, in common with many website operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.


The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.


The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.


Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information:

The personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.


If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.


By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.


Purchasing organization, referred to as (CLIENT), and Elevin Elevin Brand Agency, referred to as (AGENCY), agree as entered into this agreement on the date and time of the order submission.


CLIENT hereby permits the AGENCY to render, and AGENCY agrees to render to CLIENT, digital marketing activities and deliverables within such budgets as CLIENT may set from time to time for advertising, marketing, and development efforts as defined by this contract (AGREEMENT).


Media costs, setup fees, production costs & hourly rates are to be set by AGENCY.

Rates are subject to change at any time by AGENCY, with the exclusion of existing advertising programs or agreements currently in place.


All potential forms of signature shall be governed by this AGREEMENT including, but not limited to, checking the agreement to “terms of service” box, written signature on individual project AGREEMENTs, electronic signatures, faxed signatures, scanned and emailed signatures, clear stated email approvals, and/or any other electronically clearly stated agreement to proposed change or program.


CLIENT hereby agrees to pay the fees in price and schedule as listed on the agreement completed by CLIENT or in the proposal submitted to CLIENT.

If full advertising budget (when applicable) is not spent due to online demand or inventory, in the event, there are additional months of advertising, balance will be applied to the upcoming month(s) unless prior written communication states that any unspent amounts are to be refunded & will be promptly refunded within 7 business days.

CLIENT hereby grants permission for AGENCY to charge CLIENT’s credit, debit card, or bank account on file according to the price and schedule listed on the agreement or proposal every month for the amount agreed to as the monthly spend under AGREEMENT. If the invoiced budget is a one-time charge then no monthly charge will apply. Monthly payments will be put on auto-bill and will automatically be charged to the credit card on file on the same day every month as the first payment date made.

CLIENT agrees to pay upon execution of this agreement. AGENCY reserves the right to stop work until payment is made. Should collection activities become necessary, CLIENT agrees to pay all fees relating to said collection activities.

AGENCY reserves the right to add a late fee of 5% per month on outstanding invoices at least one month past due.


CLIENT shall not be obligated to reimburse AGENCY for any travel or other out-of-pocket expenses incurred in the performance of services pursuant to this AGREEMENT unless expressly agreed by CLIENT in advance.

AGENCY shall not be obligated to reimburse CLIENT for any travel or other out-of-pocket expenses incurred in the performance of services pursuant to this AGREEMENT unless expressly agreed by AGENCY in advance.


In the event of an error, whether human (AGENCY or vendors of AGENCY) or technology-based, AGENCY shall provide CLIENT notification and make all reasonable efforts with CLIENT approval or CLIENT discretion to make good on planned contractual obligations.


AGENCY shall indemnify and hold CLIENT harmless with respect to any claims, loss, suit, liability or judgment suffered by AGENCY, including reasonable attorney’s fees and costs, based upon or related to any item prepared by AGENCY or at AGENCY’s direction, including, but not limited to, any claim of libel, slander, piracy, plagiarism, invasion of privacy, or infringement of copyright or other intellectual property interest, except where any such claim arises out of material supplied by CLIENT and incorporated into any materials or advertisement prepared by AGENCY.

CLIENT agrees to indemnify and hold AGENCY harmless with respect to any claims, loss, liability, damage, or judgment suffered by CLIENT, including reasonable attorney’s fees and court costs, which results from the use by AGENCY of any material furnished by CLIENT or where material created by AGENCY or at the direction of AGENCY subject to the indemnification in subsection 1 above is materially changed by CLIENT. Information or data obtained by AGENCY from CLIENT to substantiate claims made in advertising shall be deemed to be “material furnished by CLIENT to AGENCY”. 3. In the event of any proceeding, litigation, or suit against CLIENT by any regulatory agency or in the event of any court action or other proceeding challenging any advertising prepared by AGENCY, AGENCY shall assist in the preparation of the defense of such action or proceeding and cooperate with CLIENT and CLIENT ‘s attorneys.


Nothing contained herein or any document executed in connection therewith, shall be construed to create an employer-employee partnership or joint venture relationship between CLIENT and AGENCY. AGENCY is an Independent Contractor and not an employee of CLIENT or any of its subsidiaries or affiliates. The consideration set forth herein shall be the sole consideration due Contractor for the services rendered. It is understood that CLIENT will not withhold any amounts for payment of taxes from the compensation of Contractor hereunder. Contractor will not represent to be or hold themselves out as an employee of CLIENT and Contractor acknowledges that he/she shall not have the right or entitlement in or to any of the pension, retirement or other benefit programs now or hereafter available to regular employees. Any and all sums subject to deductions, if any, required to be withheld and/or paid under any applicable state, federal or municipal laws or union or professional guild regulations shall be Contractor’s sole responsibility and Contractor shall indemnify and hold CLIENT harmless from any and all damages, claims and expenses arising out of or resulting from any claims asserted by any taxing authority as a result of or in connection with said payments.


The AGENCY will make no representations, warranties, or commitments binding CLIENT without its prior consent.


AGENCY covenants and warrants that he/she/they has/have the unlimited legal right to enter into this AGREEMENT and to perform in accordance with its terms without violating the rights of others or any applicable law and that he/she has not and shall not become a party to any other agreement of any kind which conflicts with this AGREEMENT.

CLIENT covenants and warrants that he/she/they has/have the unlimited legal right to enter into this AGREEMENT and to perform in accordance with its terms without violating the rights of others or any applicable law and that he/she has not and shall not become a party to any other agreement of any kind which conflicts with this AGREEMENT.


Any project estimates provided are indicative only since there is no guarantee of results provided for payment made. Performance is based on best efforts in order to renew beyond the AGREEMENT term. Actual results may be greater or less than the numbers shared based on the relevant characteristics of each individual business and other external factors.


This AGREEMENT shall be governed and construed in accordance with the laws of Vancouver Canada.

CLIENT agrees that any and all legal proceedings, if necessary or enforced, will reside in Vancouver, Canada.


If any provision of this AGREEMENT is held by a court of competent jurisdiction to be unenforceable, the remainder of the AGREEMENT shall remain in full force and effect and shall in no way be impaired.


This AGREEMENT shall continue in force until either party terminates this AGREEMENT as per the “TERMINATION” section contained herein. Either party shall request adjustments or amendments to this AGREEMENT which will only be executed and enforced upon agreement and written signatures of both parties.

This AGREEMENT will automatically renew for an additional term based on the original term length unless CLIENT declines the automatic renewal option in physical or electronic writing within 14 calendar days before the end of the original term. Either party shall request adjustments or amendments to this AGREEMENT which will only be executed and enforced upon agreement and written signatures of both parties.

NO ARBITRATION. Disputes involving this AGREEMENT, including the breach or alleged breach thereof, may not be submitted to binding arbitration (except where statutorily required) but must, instead, be heard in a court of competent jurisdiction of the Province of British Columbia.


Parties agree that any action in relation to an alleged breach of this Agreement shall be commenced within one year of the date of the breach, without regard to the date the breach is discovered. Any action not brought within that one-year time period shall be barred, without regard to any other limitations period set forth by law or statute.


The affected party is excused from performance under this AGREEMENT for the duration of the Force Majeure event thereby extending the completion date. If the Force Majeure event continues past the agreed AGREEMENT completion date, the AGREEMENT may be terminated and both parties excused from their liabilities. Force Majeure events include, but not limited to, fire, explosion, strikes, riots, terrorist activity, war, acts of nature which prohibit travel, and acts of God.


CLIENT may initiate the process to terminate this AGREEMENT at any time.

Upon termination of this AGREEMENT by CLIENT, CLIENT shall pay AGENCY all outstanding balances as well as one-half of the remaining balance of the agreement. The AGREEMENT shall not be canceled until all balances and fees are paid.


The AGENCY, its employees, and subcontractors agree that, except as directed by the CLIENT, it will not at any time during or after the term of this Agreement disclose any confidential information. Likewise, the CLIENT agrees that it will not convey any confidential information obtained about the Developer to another party.


In the event of a conflict between the terms of this Contract (including any and all attachments thereto and amendments thereof) and the terms of Exhibit A (if applicable), the terms of Exhibit A shall control.


If any provision of this Contract is held unenforceable, then such provision will be modified to reflect the parties intention. All remaining provisions of this Contract shall remain in full force and effect.


In the event of litigation relating to the subject matter of this Agreement, the non-prevailing party shall reimburse the prevailing party for all reasonable attorney fees and costs resulting therefrom.


Failure by one party of this Agreement to require performance of any provision(s) shall not affect that party’s right to require subsequent performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.


The relationship between parties is not to be construed as a partnership or agency and this Contract does not create either form of relationship.


Neither party to this Agreement will be held responsible for consequential (indirect) damages (e.g., loss of profit) because of any alleged failures by the other party.


Both parties warrant that they have read and understood the terms set forth in this agreement. Each party hereby represents and warrants that she/he/they is duly authorized to execute and deliver this Agreement on behalf of the Other Party and that this Agreement is binding upon the Other Party in accordance with its terms.


CLIENT, its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees, or any individual or any entity acting on its behalf, shall not make any contact with, deal with or otherwise involve itself or themselves in any transaction with any Vendor, Employee or Contractor of AGENCY without the prior written permission of the AGENCY.

CLIENT, its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees or any individual or any entity acting on its behalf, confirm that any corporation, organization, firm, company, or individual of which any of the above-referenced individuals or entities is a party to, an employee of, member of, or otherwise which would benefit financially from an association, is bound by this AGREEMENT, and shall not conduct any business with any Client, Employee, Vendor or Contractors in circumvention of the terms and conditions of this AGREEMENT, to the financial or other detriments of AGENCY. CLIENT shall so instruct its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees, or any individual or any entity acting on its behalf, whether currently or during the time period during which this AGREEMENT is in effect, and shall take all necessary steps to bind them to the terms and conditions of this AGREEMENT, as well as agree that CLIENT shall be jointly and severally liable for any liability incurred by any of its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees or any individual or any entity acting on its behalf, arising from any breach of the terms, conditions, and obligations of this AGREEMENT.

In the event that the AGENCY ends its contractual or business relationship with any of its current or future Vendors, Employees or Contractors, CLIENT agrees that it shall not directly enter into any subsequent contractual or business relationship with any such former Vendors, Employees or Contractors provided that this provision does not impose any obligation that CLIENT terminates or breach any valid or enforceable AGREEMENT that it may have entered into with any Vendor, Employee or Contractor of AGENCY prior to the beginning of the contractual or business relationship between AGENCY and CLIENT, provided that at the expiration of any such AGREEMENT, CLIENT shall not enter into any subsequent AGREEMENT, whether oral or written, with any such former Vendor, Employee or Contractor.

These terms shall be valid and enforceable for five (5) years from the Effective Date and is to be applied to any and all transactions entered into by the CLIENT, and all those bound to the terms and conditions of this AGREEMENT, including follow-up repeat, extended or renegotiated transactions regardless of the success of the project. The CLIENT, its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees or any individual or any entity acting on its behalf, hereby confirm that the identities of the Vendors, Employees, and Contractors, and each of them, are proprietary to the AGENCY and shall remain so for the duration of this AGREEMENT.

The Parties agree that the terms and conditions of this AGREEMENT, including but not limited to its existence, and nature thereof, and the names of any and all Vendors, Employees, and Contractors, shall be considered strictly confidential, and shall not be revealed to any third party, including but not limited to any Vendor, Employee or Contractor, at any time, even after the AGREEMENT has expired or terminated. CLIENT shall take all necessary steps to ensure that those entities and individuals bound by the terms and conditions of this AGREEMENT shall maintain the confidentiality obligations established herein. In the event that CLIENT, or any of its officers, directors, employees, agents, affiliates, consultants, subsidiaries, assignees, or any individual or any entity acting on its behalf, breach this confidentiality provision, the CLIENT, or any individual or entity acting on its behalf, shall be subject to the liquidated damages address in section 5, above, in addition to any additional or alternative liability for any other legal or equitable remedy available to the AGENCY.


This AGREEMENT constitutes the entire AGREEMENT between the parties with respect to the Project subject matter. It supersedes all previous AGREEMENTs and understandings between the parties and each party acknowledges that, in entering into this AGREEMENT, it does not do so on the basis of or in reliance upon any representations, promises, undertakings, warranties, or other statements (whether written or oral) of any nature whatsoever except as expressly provided in this AGREEMENT. Thus, this Contract and attached Exhibits constitute the sole AGREEMENT between the Developer and the CLIENT. The Contract becomes effective when signed by CLIENT. Submission of this contract by Developer implies lawful signature and acceptance of terms.

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